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Premier Inn Cheltenham North West, Cheltenham

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From79US$ /night
Check-in
23Apr2025Select date
Check-out
24Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Tewkesbury Road, Cheltenham, United Kingdom, GL51 9SL
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Getting around

A list of all available modes of transport

City Centre
Cheltenham 3.2 km
Airports
Gloucestershire (GLO) 6.0 km
Bristol (BRS) 84.0 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi

Media

  • Television
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Location

Tewkesbury Road, Cheltenham, United Kingdom, GL51 9SL
Map view
Tewkesbury Road, Cheltenham, United Kingdom, GL51 9SL
Nearby
Uckington Farmhouse
530 m
Moat House
530 m
Moat Cottage
530 m
Restaurants
Sainsbury's
1.3 km
Tewkesbury Road Gallagher Retail Park
Costa Coffee
1.4 km
Twekesbury Road Unit J1
McDonald's
1.3 km
Kingsditch Retail Park

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
6.8
Location
7.6
Service
7.8
Dining
6.2
Guest reviews
7.6/10
based on 5 reviews
Christina
United Kingdom, January  2025
6.6/10

My stay was a bit of a mixed bag. While I found the staff to be polite and friendly, the room quality was disappointing and in need of an update. Overall, it lacked the usual Premier Inn standard that I have come to expect, which left me quite dissatisfied.

Rooms
5.0
The room was dated, hot, and not well maintained, with dust in several places which affected my breathing.
Service
6.0
The staff were polite and friendly, but they informed me that booking late may result in being placed in older parts of the hotel.
Location
7.0
The location was decent, and there were shops like Sainsbury’s, M & S, and Aldi within walking distance.
Dining
5.0
The on-site restaurant was closed during my stay, and this wasn't advertised ahead of time.
Facilities
5.0
There was no air conditioning, which made the room uncomfortable, and the provided fan was covered in dust.
Richie
United Kingdom, December  2024
7.4/10

I had a pleasant stay at Premier Inn Cheltenham North West. The hotel was clean and modern, offering great value for money in a good location. While the breakfast service at the attached Beefeater was satisfactory, it could use some improvement in atmosphere. Overall, it's a convenient option if you're looking to explore Cheltenham without breaking the bank.

Rooms
8.0
The rooms were immaculate, clean & very quiet, making for a comfortable stay.
Service
7.0
Staff in the Beefeater were friendly, although the cleanliness in the pub's toilet could be better.
Location
8.0
It's conveniently located about 2 miles from Cheltenham town centre, with good parking available.
Dining
6.0
Breakfast was served at the Beefeater, which had good food, but the area could benefit from a spruce up.
Facilities
8.0
Parking is free and there are plenty of spaces, making it convenient for guests.
Howard
United Kingdom, November  2024
7.6/10

I had mixed feelings about my stay at Premier Inn Cheltenham North West. The service was great, especially with a staff member who went above and beyond, but I faced some significant issues with the room. The lack of daily cleaning and poor airflow made my nights uncomfortable, which was a real letdown.

Rooms
Service
10.0
What made my visit so good was the help William gave me and my colleague.
Location
8.0
It's in a great location not too far away from the town and good access towards Tewksbury.
Dining
5.0
Unfortunately, I cannot comment on the Beefeater next door as I did not visit there.
Facilities
5.0
The only downfall is that the disabled rooms do not have an automatic door.
Katie
United Kingdom, October  2024
8.0/10

I recently stayed at the Premier Inn Cheltenham North West for a family trip. The staff were incredibly friendly and the breakfast options were satisfying, but some aspects of my stay were less than ideal, particularly the room conditions and noise from the floor. Overall, I might consider staying here again, but there are definitely areas for improvement. 😊

Rooms
6.0
The floor constantly creaked with every footstep, which was quite annoying. Plus, the room lacked proper air conditioning, making it uncomfortably hot at times.
Service
10.0
The reception staff were very friendly and accommodating, particularly William, who made checking in easy and pleasant.
Location
8.0
The location is convenient, not too far away from town and accessible towards Tewksbury, which I appreciated during my stay.
Dining
8.0
The breakfast had a good variety, and I loved that the children ate for free, which was a fantastic deal for our family.
Facilities
5.0
There was no air conditioning, just a standing fan which struggled to cool the room. The bathroom shower curtain also needed replacing due to an unpleasant smell.
Elijah
United Kingdom, October  2024
6.6/10

I had a pleasant stay at Premier Inn Cheltenham North West, highlighted by a comfortable room and decent breakfast options. However, I did experience some shortcomings with customer service and a lack of information during my visit, which detracted from the overall experience.

Rooms
8.0
The room was very large, comfortable, and appeared to be newly renovated, though there was no air conditioning provided.
Service
6.0
The check-in was a bit cold and I didn't receive any information about breakfast or other amenities upon arrival.
Location
7.0
The location was convenient for my stay, but I wasn't particularly drawn to the surrounding area.
Dining
7.0
Breakfast was well presented and more than adequate, but my experience was slightly marred by the restaurant being closed on the second day due to a fault.
Facilities
5.0
While the room was great, the reception area seemed a bit uninviting and the vending machine was not well-stocked.
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